TERMS OF USE
Last updated January 12, 2026
AGREEMENT TO OUR LEGAL TERMS
These Terms of Use (‘Terms’) govern your access to and use of the website located at https://richardlam.ca (the 'Website'), operated by 17340206 Canada Inc (doing business as Richard Lam) ('we', 'us', or 'our').
You agree that by accessing the Website, you have read, understood, and agreed to be bound by all of these Terms. If you do not agree to these Terms, please DISCONTINUE USE OF THE WEBSITE.
This Website was designed and developed by ONYX Systems. If you have any questions or concerns regarding the Website, you may contact admin@onyxsystems.ca
We recommend that you print a copy of these Terms for your records.
TABLE OF CONTENTS
1. ACCEPTABLE USE
You agree to use our Website only for lawful purposes. You are specifically prohibited from:
Attempting to interfere with the proper working of the Website or its security features;
Using the Website in any way that violates applicable local, national, or international law.
We reserve the right to restrict access to any user who violates these provisions.
Booking
By booking an appointment through our Website or third-party booking provider (Square), you agree to the specific terms presented at the time of booking.
2. PORTFOLIO IMAGES AND CLIENT PHOTOGRAPHY
Image Usage
Photos displayed on this Website (the 'Portfolio') are showcasing the professional work of Richard Lam. These images were taken with the verbal consent of the client at the time of service and have been used on this Website with their explicit or implied consent. We use these images solely to demonstrate examples of the stylist's work, expertise, and experience.
Rights of the Subject:
We respect the privacy and comfort of our clients. If your image appears on this Website and you would prefer it to be removed, please contact us immediately at support@onyxsystems.ca.
Removal Requests:
To request the removal of an image, please email support@onyxsystems.ca with the subject line "Image Removal Request" and a description/link/reference to the photo in question. We will honor these requests and remove the image from our Website and social media channels within 3 business days of receiving your notice.
3. TESTIMONIALS AND THIRD-PARTY REVIEWS
Source of Reviews:
This Website displays testimonials, reviews, and endorsements ('Reviews') from satisfied clients. Reviews have originated from third-party platforms (such as Google Reviews) and may reference services provided by Richard Lam at previous business locations.
These Reviews are selected solely to demonstrate the individual skill, consistency, and experience of the stylist and are not intended to imply an endorsement by or affiliation with any former employer or business entity.
Removal Requests:
If you are a copyright holder or a business owner who believes that a Review displayed on this Website infringes upon your rights or is misleading, please contact us at support@onyxsystems.ca. We agree to review such requests in good faith and will remove or modify the disputed content within 3 business days of receiving a valid notice.
4. INTELLECTUAL PROPERTY RIGHTS
We are the owner or licensee of all intellectual property rights associated with our Website. This includes, but is not limited to, our source code, software, databases, Website architecture, designs, audio, video, text, photography, and graphics (collectively referred to as the 'Content'), as well as all trademarks, logos, and service marks (the 'Marks').
License to Use
The Content and Marks are provided "AS IS" for your personal use or internal business purposes only. Provided that you comply with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access the Website and to download or print a copy of properly accessed Content.
Restrictions
This license is for your personal, non-commercial use or internal business purposes only. Except as explicitly permitted in these Terms, you may not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit any part of the Website, Content, or Marks for any commercial purpose without our express prior written consent.
5. THIRD-PARTY LINKS AND SERVICES
Our Website contains links to Websites, applications, and content owned by third parties ('Third-Party Services'), including booking platforms (Square) and social media networks. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any Third-Party Service.
No Endorsement:
We do not investigate, monitor, or vet Third-Party Services for accuracy or safety. The inclusion of a link does not imply our approval or endorsement of the third party. If you choose to access these external sites, you do so at your own risk, and these Terms no longer govern.
Release of Liability
Any transaction or booking you make through a Third-Party Service (such as Square) is strictly between you and that third party. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by your use of any such content, goods, or services available on or through any such Third-Party Service.
6. PRIVACY POLICY
We care about your data privacy and security. Please review our Privacy Notice: richardlam.ca/privacy-notice, which explains how we collect and use your information. By using our Website, you agree to be bound by our Privacy Notice, which is incorporated into these Terms by reference.
International Data
Our Website is hosted and operated in Canada. If you are accessing the Website from outside Canada (including the EU or USA) with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Canada, please be aware that your information is transferred to, stored, and processed in Canada. By continuing using our Website, you expressly consent to this transfer and processing in accordance with Canadian law.
7. SITE CHANGES AND UPTIME
We may update the content on this Website, including our service menu and pricing, at any time without prior notice. We make every effort to keep information accurate, but we are not obligated to update the Website immediately upon every change. We are not responsible for any inaccuracies in service descriptions, pricing, or availability.
We do our best to keep the Website running smoothly. However, we cannot guarantee that the Website will be available at all times. We are not liable for any inconvenience or loss caused by interruptions, errors, or Website downtime.
8. DISCLAIMERS AND LIMITATION OF LIABILITY
The Website is provided on an "AS IS" and "AS AVAILABLE" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Website or the information, content, or materials included on it.
Limitation of Damages:
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from
(a) your access to or use of or inability to access or use the Website;
(b) any conduct or content of any third party on the Website.
In all cases, our total liability to you shall be limited to the amount you paid us, if any, for the service giving rise to the claim.
Indemnification:
You agree to indemnify and hold us harmless from any loss, liability, claim, or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the Website or your violation of these Terms.
9. ELECTRONIC COMMUNICATIONS
Visiting the Website, sending us emails, and completing online forms constitute electronic communications. You consent to receive communications from us electronically, and you agree that all agreements, notices, and disclosures that we provide to you electronically satisfy any legal requirement that such communication be in writing.
10. GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
11. INTERNATIONAL USE AND COMPLIANCE
We do not represent that our Website is appropriate or available for use in all legal jurisdictions. You are not permitted to access or use our Website in any location where doing so would be contrary to local laws or regulations, or which would subject us to any registration requirement within such jurisdiction or country. If you choose to access our Website from outside our home jurisdiction, you do so at your own risk and are fully responsible for ensuring your actions comply with your local laws.
12. MISCELLANEOUS
Entire Agreement
These Terms constitute the entire agreement between you and us regarding the use of the Website.
Severability:
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
No Waiver:
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
13. CONTACT
In order to resolve a complaint regarding the Website or to receive further information regarding use of the Website, you may contact support@onyxsystems.ca.